THE NEW SALES SYSTEM: HOW TO SELL IN A SMOKE SHOP WITHOUT INTOXICATING HEMP

Botanical SalesChad Wade
THE NEW SALES SYSTEM: HOW TO SELL IN A SMOKE SHOP WITHOUT INTOXICATING HEMP
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For the last 3–4 years, many smoke shop sales systems revolved around one thing:
Hemp sold itself.
Customers walked in already knowing:
  • the brands
  • the effects
  • what they wanted
  • how much to buy
  • how often to buy
  • what to reorder
It was automatic money.
That era is gone.
And the biggest mistake owners will make over the next 12–24 months is assuming they can remove hemp and their sales will “figure themselves out.”
No they won’t.
You need a completely rebuilt sales system.
A system designed for:
✔ New categories
✔ New customer behaviors
✔ New product knowledge
✔ New merchandising
✔ New talking points
✔ New margins
✔ New staff training
✔ New add-on opportunities
✔ New sales psychology
This blog gives you exactly that.
Let’s rebuild your entire sales engine from the ground up.
1. The Hemp Sales System Is Dead — And That's a GOOD Thing
Most owners think losing hemp is a disaster.
Wrong.
Hemp made stores soft.
It made staff lazy.
It made owners passive.
It killed sales discipline.
It crushed real product education.
It made everyone rely on “easy money.”
But when the easy money goes away, the advantage shifts to:
✔ disciplined owners
✔ trained staff
✔ strong merchandising
✔ stores that actually SELL
✔ stores with systems
✔ shops that know how to push categories
✔ owners who care about layout, flow, and scripts
The hemp ban doesn’t reward the lucky.
It rewards the prepared.
2. The NEW Sales System Has 5 Major Pillars
Your new sales system must be built on:
✔ Product Education
Staff must be able to explain benefits, differences, effects, uses, and categories.
✔ Guided Selling
Staff must lead the customer, not wait for the customer.
✔ Experience-Based Recommendations
Staff must sell based on the customer’s desired experience, not on product type.
✔ Add-On Optimization
Every sale must have an upsell or add-on strategy.
✔ Category Diversification
Your sales team must be able to pivot customers across multiple categories, not one.
Let’s build all five.
3. SALES PILLAR #1 — Product Education (The New Foundation)
Hemp required ZERO education.
But your new categories do.
Your team MUST know:
Botanicals / Blue Lotus
  • what it’s used for
  • what effects customers look for
  • how to dose
  • how long it takes
  • how customers describe it
Functional Mushrooms
  • focus vs calm vs energy blends
  • gummies vs capsules
  • daily vs occasional use
  • selling points for each formula
Kratom
UNS → Shop (search “kratom”)
https://unswholesale.com/shop
Shop All
  • strain differences
  • capsules vs powder
  • top sellers
  • weekly demand patterns
Glass & Water Pipes
  • percolators
  • joint sizes
  • bowl/rig differences
  • cleanability
  • material differences
Accessories
  • grinder types
  • torch strength
  • wrap materials
  • incense brands
  • rolling system options
If your staff knows nothing — customers assume your store is clueless.
If your staff knows EVERYTHING — customers trust you instantly.
Knowledge is the new currency.
4. SALES PILLAR #2 — Guided Selling (Lead, Don’t Wait)
You cannot let customers wander the store aimlessly hoping they’ll buy something.
Guided selling is the art of:
✔ approaching early
✔ asking the right questions
✔ recommending the right category
✔ giving the customer confidence
Teach your staff these opening lines:
Option 1 — Experience-Based
“What kind of experience are you looking for today — calm, focus, or something for sleep?”
Option 2 — Category Pivot
“Are you looking for botanicals, mushrooms, glass, or accessories today?”
Option 3 — New Products
“We’ve got a lot of new legal alternatives since hemp is being phased out. Want to see what’s popular?”
Each line instantly puts you IN CONTROL.
5. SALES PILLAR #3 — Experience-Based Selling
Stop selling products.
Start selling outcomes.
✔ If they want calm:
✔ If they want sleep:
Herbal nighttime blends
(Search within UNS shop)
✔ If they want focus:
✔ If they want energy:
Cordyceps
UNS mushroom blends
✔ If they want mood:
Kanna blends / botanicals
(Use UNS botanical categories)
✔ If they want something to DO:
Glass, pipes, lifestyle items
UNS → https://unswholesale.com/shop
Glass
This is how you replace hemp — you replace the FEELING.
6. SALES PILLAR #4 — Add-On Optimization (Your Cash Flow Weapon)
Hemp killed add-ons because hemp was expensive.
Now your sales system DEPENDS on add-ons.
You must focus on:
✔ wraps
✔ cones
✔ lighters
✔ grinders
✔ screens
✔ torches
✔ butane
✔ trays
✔ incense
✔ glass cleaner
Teach your staff these closers:
“Do you need wraps or a lighter while you’re here?”
“Want to add a grinder? A lot of customers grab one with this.”
“Need butane or a torch while you’re here?”
“Do you want a tray or screens with that?”
If you’re not getting add-ons —
you’re leaving 20–30% of your MONEY on the counter.
7. SALES PILLAR #5 — Category Diversification (Sell Across the Store)
You must be able to pivot customers across MULTIPLE categories.
Examples:
✔ Customer wants sleep
Sell:
  • botanical sleep blend
  • mushroom calm blend
  • incense
  • a small glass pipe
✔ Customer wants focus
Sell:
  • Lion’s Mane gummies
  • Cordyceps capsules
  • small accessory bundle
  • lighter or grinder
✔ Customer wants chill
Sell:
  • Blue Lotus
  • botanical calm blend
  • incense
  • wraps
This builds basket size — the key to post-hemp revenue.
8. The 3-Tier Sales Strategy (Mandatory)
Your staff must run a 3-tier system:
Tier 1 — Main Product
This is the category they came for.
Tier 2 — Companion Product
This is something that enhances the main product:
  • glass + grinder
  • wraps + lighter
  • botanicals + mushroom blends
  • kratom + capsules/shots
  • incense + tray
Tier 3 — Impulse Add-On
Something small at checkout:
  • tips
  • lighters
  • incense
  • travel pipe
  • torches
This turns every $20 customer into a $40–50 customer.
9. The New Hemp Replacement Script (Teach This to Every Employee)
Here’s the script:
“Since hemp is being phased out, we’ve brought in a bunch of new legal alternatives people are loving — Blue Lotus for calm, mushroom blends for focus and energy, and botanicals for sleep or stress. Want me to show you some options?”
This script:
✔ addresses the change
✔ offers solutions
✔ builds trust
✔ puts you in control
✔ creates curiosity
✔ transitions naturally
If every employee used this script, your revenue would grow even without hemp.
10. How UNSWholesale.com Powers Your New Sales System
Your new sales system requires:
✔ variety
✔ consistency
✔ high margins
✔ fast shipping
✔ legal categories
✔ stable categories
✔ real replacements
UNS offers exactly that:
✔ Blue Lotus
✔ Mushrooms
✔ Glass
✔ Kratom
Search inside UNS shop
✔ Accessories
Your sales system is only as strong as your supply system.
UNS gives you both.
**11. Need Your Entire Sales System Rebuilt?
This Is What I Do for Owners Every Week.**
Inside my consulting at ChadWadeTV.com, I help owners:
  • rebuild their sales scripts
  • train their employees
  • restructure product knowledge
  • create sales velocity
  • build pivot categories
  • create add-on systems
  • teach experience-based selling
  • optimize margins
  • replace hemp revenue
  • build confidence
  • build culture
  • build accountability
This is not optional right now.
This is survival.
✔ Book your session
ChadWadeTV → Contact / Coaching
URL: https://chadwadetv.com/pages/contact
Clean Link:
Book Consulting
Let’s rebuild your sales system so your store can THRIVE without hemp.
12. Final Word: The Shops That SELL Will Survive — The Shops That Wait Will Die
Hemp made everyone comfortable. Laws will make everyone uncomfortable.
But the owners who:
✔ train staff
✔ rebuild scripts
✔ rebuild knowledge
✔ rebuild layout
✔ rebuild product mix
✔ rebuild identity
✔ rebuild confidence
…will grow STRONGER in the post-hemp era. Selling is a SKILL. Selling is a SYSTEM. Selling is a SURVIVAL TOOL. If you rebuild your sales system now — you will not only survive… you will EXPAND. This is the moment where real operators rise. Let’s build your new era.
Sales is your survival skill now. Build it. Train it. Master it.
👉 Rebuild your categories through UNSWholesale.com
👉 Get your store’s full sales system rebuilt at ChadWadeTV.com/Contact
Don’t wait. Don’t freeze. Don’t lose momentum. SELL through it.
Tags: Botanical sales, Chad wade tv, Hemp ban, Retail selling, Sales training, Smoke shop survival, Uns wholesale

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